Customer Support

Contact Us

We're here to help with any questions about your VIP membership

Get in Touch

Phone Support

+41 44 555 12 34

Mon-Sun: 8:00 - 22:00 CET

Direct phone support for urgent matters

Email Support

support@swisswinss.com

Response within 24 hours

General inquiries and non-urgent support

Live Chat

Available in app

Mon-Sun: 9:00 - 21:00 CET

Instant assistance for VIP members

VIP Concierge

Platinum & Diamond only

24/7 for Diamond members

Dedicated personal support

Office Locations

Zürich (Headquarters)

Bahnhofstrasse 1, 8001 Zürich

+41 44 555 12 34

Mon-Fri: 9:00 - 18:00

Geneva

Rue du Rhône 50, 1204 Geneva

+41 22 555 56 78

Mon-Fri: 9:00 - 17:00

Basel

Freie Strasse 25, 4001 Basel

+41 61 555 90 12

Mon-Fri: 9:00 - 17:00
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Emergency Support & Responsible Gaming

If you need immediate assistance with account security, suspected fraud, or gambling-related concerns, please contact us directly: